1w Privacy Policy


1w handles information from users who visit the website

This document explains how 1w handles information from users who visit the website, mobile site, and official app. The policy explains how we collect, manage, keep, and protect the information you give us when you sign up and while using the service. It has your personal info, how to get in touch, payment records, and information gathered through cookies and analytics tools. The setup includes every kind of betting and casino service found on 1w platforms. There are various policies set up for forum members and affiliate partners. Users can reach out to specific support channels to check, change, or delete their stored information.

How Personal Data is Collected and Protected

Information enters 1w systems through various channels and is safeguarded using established measures.

How Collected Information is Used

Information is utilized for various operational and legal needs across 1w services.

PurposeCategories of dataLegal basis/justification
Account management  Name, date of birth, email address, phone number  Executing contracts and delivering services  
Payments  Payment card info, transaction history, records  Contract execution and anti-money laundering checks  
Fraud prevention  IP address, device info, browser details, activity logs  Interests in securing systems and preventing crime  
Marketing  Email address, activity patterns, bonus participation records  Consent or interest in service promotion  
Personalization  Language preferences, pages visited, visit durations  Consent or interest in enhancing the user experience  
Dispute resolution  Communication logs, transaction records, account activity  Contracts and legal compliance  

The system retains each data category for specified periods that meet legal standards and operational needs.

Accessing and Managing Your Personal Information

Players can handle their stored information through various requests. The list below provides steps to exercise your data rights through official support channels.

  1. Request access to stored records. Send an email to the support address and clearly state your request for access.
  2. Fix inaccurate details. Identify the incorrect item in your account profile and share the corrected info via the support channel.
  3. Update contact details. Log into your account settings and replace the old email address or phone number with your new contact info.
  4. Change communication preferences. Head to the notification settings menu and adjust how often you receive marketing emails or turn off promotional messages entirely.
  5. Submit deletion requests. Get in touch with the privacy email listed in the policy footer to ask for data deletion, within legal limits.
  6. Restrict data processing. Fire off a request to limit data processing to the support address, detailing the actions you want to restrict.
  7. Object to specific uses. Drop a note to the designated privacy contact and outline your objection.
  8. Download personal records. Request a copy of your data through the support email, and you’ll receive the file within the promised time frame.

Protection of Minors

Access is restricted to individuals who are 18 years or older for all 1w services. Registering with an incorrect birth date will lead to your account being suspended immediately. The company verifies age by reviewing identity documents during their checks. Accounts opened by minors will be closed as soon as they’re discovered. All records associated with accounts for kids are wiped from databases within 30 days of being discovered. Parents or guardians can bring up any worries they have about minor access through support channels. Age verification rules prevent children from registering. Deletion processes erase the history of transactions, contact details, and device logs associated with closed minor accounts. Age restriction enforcement helps protect groups from the risks associated with gambling.

Transferring Personal Data Outside of Ireland

When third-party processors or authorities request records, this involves international data transfers. The table below lists various recipient types, the purposes for data transfers, and the steps we take to secure user information during these exchanges.

Recipient CategoryTransfer ReasonBasic Safeguards
Payment processors  Processing transactions and handling withdrawals  Standard contracts and encryption methods  
Technical service providers  Maintaining servers and providing analytics support  Access controls and confidentiality agreements  
Marketing partners  Promotions and distributing bonuses  Data anonymization tools and limited datasets  
Regulatory authorities  Ensuring compliance and meeting legal requirements  Audit trails and secure data transmission  
Fraud prevention agencies  Verifying identities and assessing risks  Limits on data retention and encrypted exchanges  

This Privacy Policy is for informational purposes and explains how we manage data at present. 1w reserves the right to change these terms at any time without prior notice. The document covers the laws and regulations around data protection that dictate how information gets managed in certain areas. Users should check this page regularly to keep up with any changes that could affect their rights and responsibilities. The company sticks to the guidelines for gathering, keeping, and sharing data. Local laws take precedence if the conditions in this policy conflict with mandatory standards. This document doesn’t create any legal connections apart from the service terms you already accepted when you signed up. Legal responsibilities come first, even if there are conflicting statements in these guidelines. Players should understand how local laws affect their data protection rights. This policy goes hand in hand with other guidelines about how you manage your account and access services.

Use of Cookies

The site tracks user behavior and preferences by using text files stored on their devices. Different types of cookies serve various purposes and help maintain service standards:

People can adjust their browser settings to block, delete, or limit cookie usage anytime they wish. Disabling certain types could limit your account access or reduce the customization options you can use. Cookie management features are accessible in the privacy or security sections of your browser’s menus. The website respects what users choose and adjusts its tracking according to your selected preferences.

Agreement to This Privacy Policy

By using the 1w website, mobile version, or app, you automatically accept this Privacy Policy. Players agree to all the terms when they sign up for an account or when they’re checking out the services available. The company adjusts this document every so often to reflect updates in the law or shifts in their operations. Continuing to use the service after these changes means you’re okay with the new rules. Players take a look at the newest version before they drop their deposits or start their sessions. The policy covers all dealings on desktop computers, smartphone applications, and sites that are easy to use on mobile devices. Agreement remains active until you decide to close your account or officially opt-out of the services.

Sharing Personal Data with Third Parties

The site shares user information with outside companies, but this is done under strict guidelines. Here’s a look at the different types of recipients, the information shared, and the reasons for processing it.

Recipient categoryTypical data shared/Reason
Payment providers  Card numbers, transaction amounts, and billing addresses to process payments  
Technical services  IP addresses, device IDs, and usage logs for activities like hosting, security, and updates  
Marketing tools  Email addresses, user activities, and campaign interests for targeting promotions and sending newsletters  
Authorities  Identity documents, transaction details, and account info to adhere to legal requirements  

Links to other sites lead visitors to third-party resources, each having its own privacy policies that differ from those of 1w.

Mobile versions and official app

Players can access 1w services through desktop sites, mobile browsers, and dedicated 1w applications. The table below illustrates how data is handled with these three access methods:

FeatureWebsiteMobile versionOfficial app
Data collected  Name, email, payment card details, IP address, browser type  Name, email, payment card details, IP address, device model  Name, email, payment card details, device ID, location data, app activity logs  
Permissions required  Browser cookies acceptance  Browser cookies acceptance  Storage access, camera access for verification, location services  
Encryption standard  SSL for data transmission  SSL for data transmission  AES-256 for stored data, SSL for transmission  

Different rules for forum users and affiliate partners

People taking part in forums and affiliate partners follow different rules compared to standard account users. The table below illustrates how the three different account types vary in terms of the data they gather, what they aim to achieve with that data, and the privacy policies that are relevant.

Account TypeData CollectedPurposesGoverning Documents
Main Account  Name, date of birth, address, email, phone number, payment card details, transaction history, IP address, device type, browser info  Creating accounts, processing deposits, handling withdrawals, preventing fraud, improving services, developing bonuses, resolving disputes  Main 1w Privacy Policy  
Forum Account  Username, email address, post content, moderation history, IP address  Preventing spam, controlling community abuse, enforcing moderation  Separate forum privacy terms  
Affiliate Account  Partner ID, traffic stats, commission records, payout details, referral data  Calculating commissions, tracking partner performance, processing payments, monitoring fraud  Separate affiliate privacy policy  

Data retention and account closure

1w has various timelines for how long they hold different kinds of data, and understanding these helps players manage their privacy expectations.

Once you decide to close your account, that sets off the timer for keeping most of this information. Once the time’s passed, records are either wiped clean or turned anonymous. Data strips away any recognizable markers, making analysis possible while ensuring privacy remains secure. Players requesting data removal will receive a confirmation once the process is completed, provided it’s within legal bounds.

How to contact us for privacy requests and concerns

Players can send inquiries about data access and deletion to the official contact addresses based on the type of service:

Each email is tailored for specific types of requests, and replies will be sent promptly in line with our policies.

FAQ

What personal information do we gather from users?

We gather identity information, contact details, payment card info, and data related to the devices in use. Registration forms require your name, birth date, address, email, and phone number.

How long does personal information linger after you close your account?

Your data stays stored for as long as five years after you close your account. Logs and cookie records don’t hang around for very long. Deletion or anonymization takes place after the retention periods expire.

Can users change or delete their stored information

Players can request access to their stored info, fix any mistakes, or remove it through support channels. The service allows users to control how their data is used while remaining compliant with legal requirements.

When do we share data with third parties or authorities?

1w shares information with service providers to fulfill operational needs and submits records to authorities when mandated by law or in the case of disputes.

Are mobile app users covered by the same privacy rules?

Both the mobile apps and the official version follow the same privacy standards. Apps collect details about devices and how users interact, yet everyone is still protected by the same encryption and security measures.